At Arya Ayurveda, we strive to provide a seamless shopping experience. This refund policy outlines the eligibility, process, and conditions for refunds and cancellations.

Refund Eligibility

  1. Damaged or Defective Products:
    • Refunds are available for products with manufacturing defects or damage caused during transit.
    • Requests must be initiated within 7 days of delivery.
  2. Non-Refundable Products or Services:
    • Items that are used, damaged by the customer, or fall under personal hygiene categories (e.g., opened skincare products) are non-refundable.
    • Services once availed cannot be canceled or refunded.
  3. Order Cancellations:
    • Orders can be canceled before they are dispatched.

Refund Process

  1. Request Submission:
  2. Review Process:
    • Refund requests are reviewed within 3 business days. Approved requests will receive instructions on returning the product.
  3. Conditions for Refund Approval:
    • Products must be returned in their original packaging with all accessories and documents.
    • Return shipping costs are borne by the customer unless the product is defective.

Refund Processing

Exceptions

Contact Us

If you have questions or need support with your refund request, contact us at:

We appreciate your understanding and cooperation.

Thank you for choosing Arya Ayurveda!