At Arya Ayurveda, we strive to provide a seamless shopping experience. This refund policy outlines the eligibility, process, and conditions for refunds and cancellations.
Refund Eligibility
- Damaged or Defective Products:
- Refunds are available for products with manufacturing defects or damage caused during transit.
- Requests must be initiated within 7 days of delivery.
- Non-Refundable Products or Services:
- Items that are used, damaged by the customer, or fall under personal hygiene categories (e.g., opened skincare products) are non-refundable.
- Services once availed cannot be canceled or refunded.
- Order Cancellations:
- Orders can be canceled before they are dispatched.
Refund Process
- Request Submission:
- Review Process:
- Refund requests are reviewed within 3 business days. Approved requests will receive instructions on returning the product.
- Conditions for Refund Approval:
- Products must be returned in their original packaging with all accessories and documents.
- Return shipping costs are borne by the customer unless the product is defective.
Refund Processing
- Once the refund request is approved,The Refunded Amount will be processed and credited within 2 Days to the original mode of payment.
Exceptions
- Refunds are not provided for:
- Products returned outside the specified timeframe.
- Damage caused by misuse, neglect, or improper storage.
Contact Us
If you have questions or need support with your refund request, contact us at:
We appreciate your understanding and cooperation.
Thank you for choosing Arya Ayurveda!