Return Policy
At Arya Ayurveda, we strive to provide high-quality products to our valued customers. Please review our return policy below:
Return Policy:
We take great pride in the quality of our products and inspect them thoroughly before shipping. As a result, we do not accept returns for products unless there is a manufacturing fault.
Conditions for Returns:
- Manufacturing Faults: If you receive a product with a manufacturing defect, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund as appropriate.
- Eligibility: To be eligible for a return due to a manufacturing fault, the product must be unused and in its original packaging with all labels intact.
How to Request a Return:
- Contact Us: Email us at service@aryaayurvedastore.com with your order number, a description of the issue, and photographs of the defective product.
- Review: We will review your request and respond within 2-3 business days.
- Return Instructions: If your return request is approved, we will provide instructions on how to return the product. Please follow these instructions to ensure a smooth return process.
Non-Returnable Items:
- Products that have been used or damaged by the customer
- Products purchased outside the 7-day return window
- Products not in their original packaging
Refunds and Replacements:
- Refunds: If a return is approved, we will process a refund to your original payment method within 5-7 business days after receiving the returned item.
- Replacements: If a replacement is approved, we will send a new product to you at no additional cost.
Customer Support:
For any questions or concerns regarding returns, please contact us at service@aryaayurvedastore.com. Our team is here to assist you and ensure your satisfaction with our products.
Thank you for choosing Arya Ayurveda. We appreciate your understanding and support.
